SN outreach by governments
http://opengovernmentdirections.org/wp-content/uploads/2010/02/8_Principles_of_Public_Outreach.pdf (2010)
SN and commerce
http://hbswk.hbs.edu/item/6268.html (Harvard Business School)
SN and productivity
Downsides of SN
Academic studies on SN
http://groups.csail.mit.edu/mac/classes/6.805/student-papers/fall07-papers/social-networks.pdf (2007)
http://www.sciencemag.org/content/323/5916/892.full?ijkey=UI5HJUxfOqIKc&keytype=ref&siteid=sci (2009)
http://www.cs.ucsb.edu/~bowlin/pdf/overstock-wosn08.pdf (undated)
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